Terms and Conditions
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the spinnpress.in website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and SNP Laundry Expert LLP (“SNP Laundry Expert LLP”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. You acknowledge that this Agreement is a contract between you and SNP Laundry Expert LLP, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.
1. Care and Liability
– General Care
Spin N Press exercises the utmost care in processing articles entrusted to us and uses industry-standard processes that, in our opinion, are best suited to the nature and condition of each individual item.
– Inherent Defects
We assume no liability for inherent weaknesses or defects in materials, including but not limited to suede, leather, silk, satin, double-faced fabric, vinyl, and polyurethane, that are not readily apparent prior to processing. This includes potential issues such as colour loss, shrinkage, or damage to delicate fabrics.
– Special Fabrics and Decorations
We also assume no responsibility for damage caused to or by beads, buttons, buckles, zippers, belts, sequins, trims, and ornaments.
– Ironing Marks
We are not responsible for any damage caused by ironing, such as ironing marks or pressing marks, as some materials react differently under heat and pressure. Customers should inform us of any special instructions or concerns regarding the ironing of their items.
– Manufacturing Defects
We are not responsible for damage caused by manufacturing defects, poor dye performance, mislabelling, misleading representations, absence of a care label, or the inability of an item to withstand normal cleaning processes.
– Liability for Loss
In the event of a claim for loss due to any reason other than the above mentioned, Spin N Press’ liability shall not exceed six times the charges charged by Spin N Press to process the article.
– Unclaimed Items
We are not responsible for items not claimed within 30 days. An item not picked up after 30 days will be subject to a storage surcharge of 50% of the cost of processing the item, per month.
– Claims for Lost Items
All claims, including a claim for a lost item, must be made within 48 hours of receipt or delivery of items, and our invoice or claim check must be presented at the time the claim is made. Unless the items were accompanied by an itemized list, our count shall be accepted as definitive. In
the event of a claim for loss or a lost item, we will offer compensation; however, in no event shall our liability exceed ten times the charge of processing the item, including drapery and blinds. A minimum of 30 days is required to settle any claim.
– Stain Removal Guarantee
We guarantee that we will try our best to remove any stains present on your garment or article. However, we cannot guarantee 100% stain removal. If we are unable to remove the stains, we are nonetheless entitled to receive full payment for services rendered.
2. Shoe Cleaning and Protection Services
– General Care
We exercise the utmost care in cleaning and protecting shoes and use industry-standard processes that are best suited to the material and condition of each pair.
– Liability for Damage
We assume no liability for inherent weaknesses or defects in materials, including leather, suede, and other delicate materials, that are not readily apparent prior to processing. We are not responsible for damage caused by manufacturing defects, poor dye performance, mislabeling, or absence of care labels.
– Shoe Protection
Our shoe protection service adds a layer of protection to help avoid stains and repel water. While we strive for the best results, we cannot guarantee complete protection against all stains or water damage.
– Customer Responsibilities
Customers should inform us of any special instructions or concerns regarding the protection of their shoes.
– Claims for Damage
All claims for damage must be made within 48 hours of receipt. Our assessment of the shoe condition will be considered definitive. Liability for any damage is limited to the cost of the cleaning and protection service.
– Unclaimed Shoes
Shoes not claimed within 30 days will incur a storage surcharge of 50% of the service cost. After 60 days, unclaimed shoes may be donated to charity or otherwise disposed of at our discretion.
3. Payment Terms
– Payment Due
Payment for services rendered is due upon completion of services and prior to collection of the items by the customer.
– Late Payment
If payment is not received by the due date, interest will be charged on the outstanding balance at a rate of 18% per annum until the balance is paid in full.
4. Accounts and Membership
– If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
5. Advertisements
– During your use of the Website and Services, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Website and Services. Any such activity, and any terms, conditions, warranties or representations associated with such activity, are solely between you and the applicable third party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.
6. Links to Other Resources
– Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website and Services. Your linking to any other off-site resources is at your own risk.
7. Prohibited Users
– In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.
8. Intellectual Property Rights
– “Intellectual Property Rights” means all present and future rights conferred by statute, common law, or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill, and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by SNP Laundry Expert LLP or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with SNP Laundry Expert LLP. All trademarks, service marks, graphics, and logos used in connection with the Website and Services are trademarks or registered trademarks of SNP Laundry Expert LLP or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of SNP Laundry Expert LLP or third-party trademarks.
9. Disclaimer of Warranty
– You agree that such Service is provided on an “as is” and “as available” basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
10. Limitation of Liability
– To the fullest extent permitted by applicable law, in no event will SNP Laundry Expert LLP, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable to any person for any indirect, incidental, special, punitive, cover, or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence, or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of SNP Laundry Expert LLP and its affiliates, officers, employees, agents, suppliers, and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to SNP Laundry Expert LLP for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
11. Indemnification
– You agree to indemnify and hold SNP Laundry Expert LLP and its affiliates, directors, officers, employees, agents, suppliers, and licensors harmless from and against any liabilities, losses, damages, or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services, or any wilful misconduct on your part.
12. Severability
– All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid, or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
13. Dispute Resolution
– The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Maharashtra, India without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of India. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Maharashtra, India, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement.
14. Changes and Amendments
– We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.
15. Acceptance of These Terms
– You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
16. Contacting Us
– If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to info@spinnpress.com.
This document was last updated on April 1st, 2024.